Friday, February 11, 2011

PrecisionIR - great service, terrible software

PrecisionIR - how not to run a service

I've been using the free annual reports service provided by PrecisionIR. It's a great service; you can get hundreds - no, thousands - of free annual reports and daily updates about the companies that you are interested in.

Twice now PrecisionIR has emailed me a survey abut their service. They say it's a short survey, and it is.  Each time it's crashed on the second response.

The second time it happened I decided follow the advice in the error page and email support at PrecisionIR. The email bounced.

I guess they don't do a lot of testing.

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